industries · BPO & contact centers

Thousands of applications.
Dozens of languages.

BPO campaigns are won or lost on speed and volume. You need to evaluate thousands of profiles in many languages simultaneously — without an army of recruiters.

multilingual screening · liveklyria.engine

5000+

applications per campaign

30+

languages evaluated natively

70%

lower cost per hire

48h

to close a batch of positions

This is how a BPO campaign gets filled.

A process built for this sector — AI sets it up and you tweak it in one click.

  1. 01

    Mass screening

    Thousands of CVs sorted in parallel

  2. 02

    Language test

    Real proficiency per language, not self-reported

  3. 03

    Call simulation

    Customer scenario; tone and resolution evaluated

  4. 04

    Communication

    Clarity, active listening and objection handling

  5. 05

    Availability

    24/7 shifts and work mode filtered

  6. 06

    Avatar interview

    Async and in the candidate's language

What hurts today.

01

Volume impossible to handle manually

Thousands of applications per campaign: no human team evaluates them with consistent criteria.

02

Unverified language skills

Self-reported proficiency doesn't cut it; you need to actually measure language ability before hiring.

03

Cost per hire through the roof

Every extra recruiter and every day of delay inflates the cost of a campaign that already runs on tight margins.

Every decision, measured and auditable.

app.klyria.ai/analytics

insight ia Tu pipeline generó 154 candidaturas pero solo 24 entrevistas (16%). Acelera la criba donde bajó a 40 candidatos, o ajusta los criterios para subir ese volumen.

Candidatos

1.284

+18%

Time-to-hire

11 d

−42%

Pass rate

23%

+5pt

Coste/hire

412€

−61%

embudo de conversión

Aplicaciones
100%
Criba CV
38%
Tests
19%
Entrevista IA
9%
Finalistas
4%

contrataciones / mes

what we evaluate here

Language and service, genuinely measured.

Fast screening isn't enough: you have to measure what defines a great agent. What we evaluate in BPO:

  • 88
    Language
  • 86
    Communication
  • 80
    Problem-solving
  • 78
    Empathy
  • 82
    Resilience under pressure
  • 90
    Availability
  • 75
    Productivity
  • 70
    Account fit

ideal profile fingerprint for this sector · no name, no photo

Native language test

Real proficiency per language, AI-evaluated, not self-reported.

Call simulation

A customer scenario; tone, listening and resolution are scored.

Communication

Clarity, objection handling and empathy under pressure.

24/7 availability

Shifts, holidays and work mode filtered from the start.

«At scale, the difference isn't screening faster. It's screening with the same criteria on application one thousand as on application one.»

why AI beats human teams at volume

Fill the entire campaign,
without expanding your team.